EXAM DEMONSTRATION

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EXAM DEMONSTRATION
Name: Joe Test Student   Org: Sample CUNA Credit Union
Phone: (555) 555-5555     CUNACUID: 72

1)
Applying science to the creation of machines and devices that help us control our environment is called
data processing.
technology.
automated decision making.
computer science.
   
2)
Another name for a point-of-sale (POS) card is _________card.
debit
credit
cash value
ATM
   
3)
A difference between separate ATM cards and debit cards is that
only ATM cards can be used to receive cash.
debit cards can be used to pay for purchases at merchant locations.
financial institutions only receive fees on ATM card use.
debit cards were designed for individuals to conduct transactions that would otherwise have been handled by a teller.
   
4)
A program that allows a computer user to access a web site is called a
hyperlink program.
site opener.
browser.
modem.
   
5)
The main starting point of a web site is called a/an
hyperlink.
front door.
home page.
index page.
   
6)
The system by which a member calls in and makes account transactions by pressing buttons on the phone's key pad is called a _____ system.
coding banking
voice response
tone message
sound control
   
7)
Which question do credit unions usually ask when planning for technology?
How will adopting new technologies make us more competitive?
How do we prepare our staff for new technologies?
How do we make sure new technologies will meet member needs?
All of the above.
   
8)
Factors that are related to whether a credit union has a technology plan include
size of the technology budget, number of technologies the credit union uses, and type of telephone system.
goals of the strategic plan, asset size, and whether the credit union is community-based.
asset size, size of the technology budget, and technology receptiveness of the members.
technology receptiveness of the members, type of core computer systems, and the connection via ISDN line.
   
9)
How does technology planning differ from strategic planning?
Technology plans translate strategic goals into specific plans.
Strategic goals are easier to complete.
The credit union's mission is derived from technology planning rather than strategic planning.
All of the above.
   
10)
Functions of technology planning include
measuring the use of technology.
prioritizing plans for implementing technology.
managing the cost of technology.
all of the above.
   
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and print this exam page for your records.)